What Is Chinwag?

Chinwag is an online mental health service created by VCPS (Victorian Counselling & Psychological Services). Through secure video and phone appointments, we make it easier for Australians to connect with experienced psychologists and psychiatrists — no matter where you live.

Our Philosophy

We know seeking mental health support looks different for everyone. Chinwag is built to remove the barriers:

✔ No need to travel or sit on a waitlist
✔ Appointments that work around your schedule
✔ Clinicians who truly listen

We meet you where you are — in every sense of the word.

How It Works

You can either:

• Self-refer (no GP required)

• Be referred by your GP or other healthcare professional

Our team will match you with the most suitable practitioner and help you get set up with a test video call, so everything’s ready for your session.

Appointments are often available same-day.

For Doctors and Referrers

Supporting your patient is easy:

• Provide them with our number

• Or contact our intake team directly
  We’ll handle the tech setup and ensure they’re matched with the right clinician. Shared care options are available to keep you informed, where appropriate.

Affordable, Accessible, Ethical

Medicare subsidises up to 10 sessions per year with Chinwag (with a Mental Health Care Plan or referral).

• Standard session: $260

• Rebates start at $89.65
  Reduced rates may be available depending on eligibility — just ask our team.

Meet the People Behind Chinwag

Chinwag is backed by VCPS, led by Robert Luzza, a practicing psychologist and director with 20+ years’ experience supporting accessible mental health care across Australia. Our services are delivered in partnership with public programs, government agencies, and PHNs.

Want to Learn More or Refer a Patient?

Call us at 1300 244 692 or visit www.vcps.com.au